LOS ANGELES — The second that Robert A. Iger stepped down as Disney’s chief government on Tuesday — almost two years sooner than predicted — Hollywood broke into frenzied gossip.

“The king abdicates the throne!” a prominent film producer texted a reporter. “Surprising and baffling,” a senior executive at a rival studio stated in an e mail. Another asked, “Do we imagine Iger could operate for president after all?”

And then came a second spherical of questions: Chapek who?

Bob Chapek, who changed Mr. Iger helpful instantly, is effectively recognized inside of the Walt Disney Business, where by he has quietly worked for 27 years, typically in unflashy companies like client goods and movie distribution. Most lately, he ran the Disney division that involves theme parks and cruise ships.

But a bigger-than-daily life government Mr. Chapek is not. To significant swaths of Hollywood, in simple fact, he is an unidentified.

Mr. Chapek, 60, would gladly skip a purple-carpet premiere to commit a peaceful night at residence, mates say. He lives on the outskirts of Los Angeles, significantly from the stylish Brentwood and Pacific Palisades neighborhoods the place most ability gamers reside. He and his spouse, Cindy, have been married for 38 years. At media occasions, this kind of as the 2018 opening of Toy Story Land at Walt Disney Environment in Florida, Mr. Chapek amiably performs his part (in that circumstance, yukking it up with Buzz Lightyear on a phase). But he is content to not be the centre of interest.

Mr. Chapek, identified as “Bob C” inside of Disney, has nearly no experience in tv, which stays a $25 billion annual enterprise for Disney and where by Mr. Iger — interesting and charismatic — designed his title before having about as main govt in 2005.

But evaluating Mr. Chapek to Mr. Iger may possibly be lacking the point.

No 1 can moderately be predicted to fill Mr. Iger’s footwear, not only because he has a singular personality but since the business has altered so a lot for the duration of his tenure. When Mr. Iger took about as main govt, Disney experienced two film studios. Now it has 8, which includes Pixar, Marvel, Lucasfilm, Blue Sky and Searchlight. The corporation experienced two cruise ships in 2005. It will soon have seven. Once-a-year topic park attendance has developed to 159 million globally, from about 115 million. Disney has two important new streaming expert services, Hulu and Disney Furthermore, equally of which are producing first programming to compete with Netflix, Amazon Key Online video and the coming HBO Max.

With all of the sprawl, not even Mr. Iger can run Disney the way he has operate it. In the past, he has been more concerned in creative conclusions than men and women may realize. He individually pushed ahead “Black Panther” and “Captain Marvel.” He tasted all of the foods prepared for Shanghai Disneyland, gave comments on journey-operator costumes and personally selected the location in which a statue of Walt Disney would be put.

“In contemplating about what I want to execute right before I leave the firm at the conclude of ’21, getting anything right creatively would be my No. 1 goal,” Mr. Iger instructed analysts on Tuesday. “I could not do that if I had been managing the organization on a working day-to-working day foundation.”

And irrespective of his small profile in the broader leisure field, Mr. Chapek is not a astonishing option. Mr. Iger signaled that Mr. Chapek was a major prospect in his memoir, “The Experience of a Life span,” which was posted in September. At just one position, Mr. Iger recounted a moment in 2016 when Mr. Chapek rose to numerous difficulties at when — opening the Shanghai Disney Vacation resort, managing a secret protection risk at Disney Entire world in Florida and dealing with the death of a toddler (by alligator assault) at a Disney Planet lake.

“The bond you type in large-pressure times like this, when you are sharing facts that you just can’t talk about with any one else, is a strong just one,” Mr. Iger wrote of Mr. Chapek.

Mr. Chapek also has training wheels. For the following 22 months, he will report to Mr. Iger, who took the title government chairman, and to the Disney board. Mr. Iger will serve as a kind of chief inventive officer. “My intention is to truly devote time on all of our imaginative endeavors, no matter if at ESPN or the Fox studios or our media networks,” Mr. Iger informed analysts.

Men and women inside of Disney explained Mr. Chapek as no frills. He is recognised for setting apparent objectives and empowering lieutenants to complete them. Colleagues admire his do the job ethic and the manner in which he has climbed from humble roots in blue-collar Hammond, Ind.

He does not permit sacred cows stand in his way, many Disney executives mentioned.

At the Disneyland Resort in Anaheim, for instance, Mr. Chapek pushed through an overhaul of a cost-free-fall journey then acknowledged as Tower of Terror. Themed all-around a resort from the golden age of Hollywood, the attraction was a visitor most loved. But Mr. Chapek and his group — in the facial area of criticism from traditionalists within and exterior the organization — manufactured it a mission to supercharge Disney parks by incorporating far more movie franchises. So they remade Tower of Terror as an outpost for “Guardians of the Galaxy,” the blockbuster Marvel film series. The revamped trip is now one of the most well-known in Disney’s full topic-park portfolio.

Underneath Mr. Chapek’s reign, the theme park division utilised expansions, new charges (like charging for parking at some Disney Earth motels) and better ticket rates (yearly raises of as significantly as 9 percent for everyday entry) to produce five consecutive decades of development. The division produced $6.8 billion in functioning income previous yr — 46 per cent of Disney’s full cash flow.

“He’s classy and, at the exact same time, he can set on a pair of denims and a flannel shirt and be as blue collar as the up coming guy,” explained Gill Champion, president of POW! Entertainment, which counts the comics legend Stan Lee as a co-founder. “He life and breathes the Disney way of life.”

The announcement enables Mr. Iger to crown Mr. Chapek at Disney’s yearly assembly on March 11. It was also found as a move by Mr. Iger to head off any probably distracting government jockeying inside of the firm.

The abruptness of the announcement, however, led to rampant speculation about a motive. Some observed that Disney is established to have a challenging financial yr. The company’s 2020 movie slate boasts fewer surefire blockbusters there will be no “Star Wars” movie this calendar year, for occasion. Cord-slicing would seem to be accelerating, putting ESPN below a lot more stress.

And the coronavirus has by now shut Shanghai Disney Vacation resort and Hong Kong Disneyland and threatens other resorts and Disney Cruise Line. Mr. Chapek informed CNBC on Tuesday that the coronavirus was “certainly a bump in the road” but mentioned the organization was prepared. “We’ll occur through this like we have arrive by each individual other challenge that we have had,” he mentioned.

Mr. Chapek will be the community facial area of the business, but he is finest regarded by the main executives of the significant retail chains, whom he acquired to know when serving as Disney’s DVD chief in the 1990s and when managing Disney’s customer products division from 2011 to 2015.

“We visited Walmart shops together much more than 20 a long time back,” Doug McMillon, Walmart’s main govt, reported in an e mail on Wednesday. “He’s usually been anyone who’s ready to master what Walmart clients are wanting for and appear to us with major and creative suggestions.”

He included, “Trusting your companions is actually essential in this small business, and Bob has normally been somebody we can believe in to produce on what he says.”

In an email, Brian Cornell, Target’s chief government, called Mr. Chapek a “savvy operator” with a “deep understanding of what Disney followers genuinely really like about their model.”

And it is useful to remember that Mr. Iger was not considered as a transformative chief when he acquired the occupation, possibly. Several nervous, in actuality, that he did not have the necessary imaginative chops.

“We and many many others never envisioned Iger to be the C.E.O. he finished up becoming,” Richard Greenfield, a founder of the LightShed Companions analysis company, wrote in a customer notice. “Given how incorrect we were about Iger back in 2005, it is absurd to prejudge Chapek’s probable to do well, and the truth is there was no applicant for the C.E.O. career that checked all of the aforementioned containers.”

Nicole Sperling contributed reporting.

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