HONG KONG — What started as a classic Lunar New Calendar year celebration finished with nearly a dozen members of a spouse and children sickened and a city of 7 million on edge.

Nineteen customers of an extended household gathered in January for very hot pot — a conventional Chinese meal in which diners dip uncooked meat, seafood and greens into a shared caldron of simmering broth.

By the conclude of the meal, 11 people experienced unwittingly contracted the new coronavirus, the most significant single cluster of situations to day in Hong Kong. Stories about the family, afterwards known in the local news media as the “hot pot clan,” alarmed numerous in this semiautonomous Chinese metropolis, spurring places to eat to motion and major citizens to avoid huge banquet-design and style meals, as perfectly as hot pot.

As dining places all around the globe shut or retool in an effort to implement social distancing, Hong Kong’s very hot pot places to eat give both of those a cautionary tale and some excellent information about how to keep on to provide shoppers amid an epidemic.

Before long just after the situations were being confirmed, and just months just after a lockdown was imposed in Wuhan, the central Chinese city the place the epidemic begun, the get together venue wherever the spouse and children experienced eaten closed its doors for good.

Other incredibly hot pot dining places noticed trade fall off promptly. Spots popular for the dish pulled it from their menus.

1 restaurant, Suppa, reported business was down as much as 96 percent just after information of the household unfold throughout the town. For two days, it had no consumers at all.

“The most difficult part is to restore people’s confidence,” reported Bong Kwok, 34, one particular of the restaurant’s founders, who opened Suppa in 2017. “This happened way too rapidly.”

The outbreak was the latest in a string of new problems for the cafe and the metropolis.

Jason Ho, 33, the restaurant’s other founder, described the past several months as “a roller coaster.”

For months previous 12 months, the restaurant’s Causeway Bay community was shrouded in tear fuel as avenue battles raged between antigovernment protesters and riot police officers.

Just after weeks of recording new scenarios in the one digits, Hong Kong is experiencing a resurgence in coronavirus conditions, linked to travelers and abroad residents from Europe who returned to the city as the pandemic marched throughout the globe.

The new wave of bacterial infections prompted the federal government on Monday to announce a ban on alcohol income at bars and places to eat in an exertion to persuade social distancing, dealing a different blow to the field.

Mr. Kwok and Mr. Ho have been savvy about how to most effective continue on to provide buyers amid heightened tensions and changing procedures. Their techniques for coping could serve as a handy model for restaurateurs in other metropolitan areas working with very similar difficulties.

Suppa, a homonym for “give it a blanch” in Cantonese, rolled out shipping companies for the initial time in February, a move welcomed by faithful patrons who wished to delight in warm pot away from the crowds.

All those who pick out to dine-in are satisfied by an employee with a thermometer who checks their temperature at the doorway and asks about their travel background.

At one more restaurant managed by the pair, a customer was turned away mainly because his entire body temperature arrived at 99.7 levels Fahrenheit, or 37.6 degrees Celsius, the small range of a fever.

“It was awkward,” Mr. Kwok claimed. “It could make them come to feel lousy, but it experienced to be performed.”

In the times because the “hot pot clan” fell unwell, the regional news media, health professionals and even regional legislators have debated the relative basic safety of ingesting very hot pot and other household-design foods.

Early on, a person health practitioner speculated that steam from the boiling soup carried by air currents produced scorching pots a specially dangerous exercise. Others have considering the fact that refuted that claim, noting that any shared food in proximity to many others challenges publicity.

“There is not adequate proof to show that this novel coronavirus can be transmitted via things to do these kinds of as scorching pots and saunas,” claimed Sophia Chan, Hong Kong’s secretary for wellbeing.

Benjamin Cowling, a professor of epidemiology at the University of Hong Kong, explained transmission a lot more very likely “occurred with prolonged near call in a area with very poor ventilation” than as a end result of any unique technique of cooking.

Mr. Kwok, the restaurant operator, faulted some thing altogether unique. He argued that it was not people’s actual diet plan but their media food plan that had triggered problems.

He blamed the unfair maligning of incredibly hot pots on the speedy spread of stress and misinformation for the duration of a disaster.

“People may not assume it’s genuine,” he claimed of news shared on the web and amid close friends, “but they will share it anyway.”

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